User agreement Important, controversial or non-obvious items
Key facts about BitStarz casino
The online casino BitStarz is one of the most popular in Europe. The platform was launched in 2013, and since that time it made its name in the gambling market by receiving numerous prestigious awards.
BitStarz’ creators note that they came up with an idea of launching the platform because they are huge casino fans themselves. For this reason, they wanted to make everything as for their own pleasure. Even if someone doubts this fact, agree that it’s a pretty good ad for the company.
At first, the platform was available for the gamers from Europe only, but after a while, the company’s bosses decided to expand their presence in the global arena. Currently, BitStarz is very popular among the users in Latin America and CIS countries.
BitStarz also widens its horizons on the territory of China and Japan. The platform is currently available in the following languages: English, Russian, Chinese, and Japanese.
The accepted currencies are: EUD, EUR, RUB. The advantage of BitStarz is that the platform has an option to accept cryptocurrencies, which is clear from its name. The list of the available cryptos includes: BitCoin, LiteCoin, Etherium, Ripple. The cryptocurrencies can be exchanged for euros. For this purpose, the users have to make a deposit in a crypto, which will be automatically converted to EUR according to the current rate.
The online casino BitStarz is licensed by Antillephone. The platform is owned by the company Direx N.V.
The content portfolio of BitStarz includes slots and all basic types of games, such as Roulette, Blackjack, Baccarat, Poker, Bingo, and Scratch- games. The total amount of games is 2500. The company constantly increases the number of its games to satisfy the players’ growing demands. BitStarz cooperates with 31 providers, all of them are rather popular and have a perfect reputation. A great feature is the integration of the live-games, such as Poker, Monopoly, Dice, and many others. The site navigation is very comfortable in use and clear for the players.
There are no limits for money withdrawals here. It’s true! The platform has no limits for the players, though 3 years ago, everything worked differently. We decided to check this information and addressed BitStarz’s reps for details. They confirmed us that there are actually NO LIMITS!
As a proof, here is a screenshot of our dialogue:
The payment methods include: Visa, Master Card, Web Money, Yandex Money, Qiwi, ecoPayz and others. Also, as it was stated before, the platform accepts cryptocurrencies. The minimum deposit amount is 20 EUR. The same refers to the minimum withdrawal amount.
Withdrawals via the credit cards take place within 1-5 working days, and immediately via e-services. According to BitStarz, the average time for a withdrawal is 10 minutes.
The process of the user’s verification on BitStarz takes place upon a request (usually, it happens for a withdrawal of 2300+ EUR, though sometimes this sum can be smaller). To pass the verification,users have to provide the following documents: passport or ID, drive license, bills for the communal services, phone bills, bank statements. In general, the process of verification takes from 1 to 3 days. In some cases, the casino can ask users to provide additional documents.
BitStarz’s representatives note that its Customer Support Service is the best one! People, who work in the Customer Support here, have minimum 3-year experience in gambling in general, and in BitStarz in particular. We decided to check this info and were pleasantly surprised by the speed, brevity, and good knowledge of the company’s staff. No doubt, all team members of BitStarz are great professionals. Besides, the platform offers an option to evaluate the quality of their Customer Support team by choosing “Like” or “Dislike.”
BitStarz has both desktop and mobile versions. The last one totally corresponds to its desktop analogue. However, there is no option to download BitStarz to the computer or to install the app on Android and iOS due to the absence of the necessary software. It’s unclear whether the situation will change in the nearest future.
The list of awards of BitStarz casino
The overview of the casino BitStarz wouldn’t be complete without mentioning a list of its numerous prestigious awards. It’s not so common in the online gambling world actually. That’s why BitStarz is trusted by the users as its list of awards says it all. It means the platform deserves credibility among players and all people who have a relation to the iGaming.
The list of awards of BitStarz is presented on the casino’s website:
- accreditation by the prestigious European gambling company – Casinomeister;
- 79% of positive reviews among 16,000 players in Live Chat, one of the most reliable European platforms;
- the best online casino of 2017 according to the most popular gambling portal in Europe — AskGamblers;
- “the players’ choice of 2018” according to AskGamblers;
- two nominations for EGR Awards in 2018.
Attractive interface of BitStarz casino
The official website of BitStarz and its mirror versions look just great! Despite it’s mostly made in the dark colors, the platform doesn’t look boring or dull. The interface is modern and attractive for users. They can easily find all necessary panels due to the clear navigation.
Black and grey are the main colors of the website. For some small elements, they used red, white, and green colors. The following design looks simple, yet with a certain taste. We can say that designers made a lot of efforts to get such a great job done!
Another good thing here is the presence of a lot of modern and eye-catching animations which gradually pass from one section to another.
Moreover, there is no ‘super long’ page with the list of all games on the website. This is a tiny detail, though the majority of other similar platforms just ignore it for some reason. We always pay attention to this point as we think it perfectly reflects good attitude of the casino to its users. On BitStarz, you can see the full list of games by clicking “See more”. Simple, yet brilliant!
To make a long story short, the website has a perfect interface, attractive design, and simple usability. It’s a real pleasure to spend time here!
Now, let’s look at the active elements of the site’s homepage and its navigation:
- Registration panel plus games’ search panel.
- The panel which consists of two tabs: “Promotion” and “About us”. Each of these tabs consists of several subsections. All bonuses are listed below.
- The “Log in” panel for entering the user’s email and password.
- Slider which contains the information about the bonuses, lotteries, and tournaments.
- The quick access panel. With its help, users can change the site’s localization, open a chart with the Customer Support Service, and look though the leaderboard of the current tournaments.
- The main navigational panel of the website, which includes a filter with the types of games: “Lobby”, “Slots”, “Jackpots”, “Table games”, “Live-games”, “BTC games” (bitcoin).
- The panel with the games’ search field and the list of the providers.
- The panel for the email subscription and the list of the top-games.
- The panel to contact a Customer Support Service.
The mobile version of the BitStarz casino looks this way:
The mobile version of BitStarz casino is as stylish and user-friendly as its desktop analogue. It has pretty the same interface, unless some animations are absent here. As for the size of the major elements, everything is good here as well: they are big enough, though not too much.
The big choice of bonuses in BitStarz
BitStarz offers a diverse system of bonuses to the players. It includes traditional welcome bonuses, multiple tournaments, and interesting competitions. All this was made to increase the players’ interest in the casino. However, such popular bonuses as the system of levels and lottery are absent here. Nevertheless, after making a deposit starting from 1,000 EUR, a player will get an invitation to the VIP club. Surprisingly, but BitStarz doesn’t specify any details about its VIP club, even though it will be a great option to motivate players. But the Customer Support Service keeps silence on this matter.
Deposit bonuses are divided into two types: regular bonuses and reload bonuses, available on particular days of the week.
Regular bonuses are pretty generous. There is no typical decreasing of the percent ratio to a deposit, while the minimum percentage of the bonus is 50%. Besides, the amount of the welcoming free spins is truly impressive. That sounds great considering a standard wager.
A list of the regular bonuses:
- 100% bonus for the first deposit up to 100 EUR plus 180 free spins on one of the following slots: Boomanji, Fruit Zen, Wolf Gold/or 50% bonus for up to 3,000 EUR (with the minimum deposit 1,000 EUR, without a limit for a bet);
- 50% bonus for the second deposit up to 100 EUR;
- 50% bonus for the third deposit up to 200 EUR;
- 100% for the fourth deposit up to 100 EUR.
Reload bonuses are available on one particular day of the week. The size of such bonuses is also impressive, though not so generous as for the welcome bonuses.
A list of the reload bonuses:
- 50% to a deposit on Monday up to 300 EUR;
- free spins on Wednesday: their amount depends on the sum of the deposit – 20 free spins per 30 EUR, 80 free spins per 80 EUR, and 200 free spins per 160 EUR and more.
Additional information about deposit bonuses:
- wager х40;
- maximum limit for withdrawal— 100 EUR;
- minimum deposit amount for the bonuses’ activation — 20 EUR;
- regular bonuses are reset after a week since their activation;
- reload bonuses should be used within 24 hours after activation;
- maximum bet for any type of bonuses — 5 EUR;
- reload bonuses can be available only after making 3 deposits and more.
The slot Rook’s Revenge by the provider Betsoft participates in the promo “Double win”. If you play this slot at the BitStarz casino and get 5 red wilds, you can win a double prize. All you have to do is to make a screenshot of your Double win and send it to the Customer Support Service. The minimum bet is 0.25 EUR. The prize money will be transferred to your main account.
BitStarz offers two types of tournaments: tournaments for slots only and tournaments for games only.
The slots tournament is titled “The war of slots”. To participate in the tournament, players should make bets on real money in the BitStarz casino. The tournament takes place weekly. By the end of the week, you can see a list of 50 best players on the basis of the total sum of bets. The bigger is the amount of bets, the higher is a player’s place in the leaderboard. The prize fund is 1,000 EUR and 250 free spins. For the first place, the winner gets 300 EUR. The prize money is divided between the players who take 1-30 places. Others get free spins only. It is not required to roll over the bonus funds.
For those, who prefer to play games, there is a perfect tournament called “The game of tables.” To take part in the tournament, players should make bets on real money in the BitStarz casino. The prize money will be divided between the players with a larger number of bets based on the total sum. The tournament takes place every week. By the end of the week, the casino publishes a list of 20 lucky winners who will share the prize money 1,000 EUR. For the first place, the winner gets 300 EUR. There is no need to roll over the perk.
A knockout tournament
The knockout tournament is known as “Survivor” and its name completely defines the game’s principles. The tournament has started at the beginning of 2019 and it will last till one player left. The point of the game is to make bets from 20 EUR each day. If a player misses a day, he/she is eliminated from the tournament. In November, there were only 8 players left. A ‘survivor’ will get 5,000 EUR to his/her main account without rolling over the perk.
The concept of the tournament is pretty unusual and that is why rather interesting for the players. No doubt, the “Survivor” is very profitable for the casino. We are pretty sure that after the current tournament will be over, they will start a new one.
A bombshell offer
The big tournament known as “Zero gravity” has started in fall 2019. It consists of 3 mini-tournaments, each of them lasts a week separately from one another. The interval between these mini-tournaments is a month and a half. To take part in the tournament, players have to make bets from 0.50 EUR on several particular slots. At the end, on the basis of the total results of all 3 mini-tournaments, there will be one winner who is awarded with a flight for two persons “Zero gravity”, which costs 30,000 USD. The total prize fund of the tournament is 150,000 USD and 4 different flights.
A winner of the tournament also gets:
- professional photo and video shooting of a flight;
- weekly stay in an exclusive five-star hotel;
- helicopter flight over the city for two persons;
- three-course dinner in a Michelin-certified restaurant;
- trip on a fast & furious supercar on a professional race track;
- GoPro Hero7 Black camera as a gift;
- transfer to/from an airport in the USA;
- transfer to the flight destination;
- two-way airplane tickets for two persons.
All the above-mentioned events take place in Miami, Las Vegas, and Orlando. Moreover, all participants, who take 2-1000 places in the leaderboard, will be awarded with money prizes.
These 3 mini-tournaments have the same principle as the basic one. The only difference is the prize fund:
- For the victory in the first tournament — a trip to New Zealand which costs 10,000 USD with an accommodation in a five-star hotel plus several special events.
- For the victory in the second tournament — a trip to Kenya which costs 10,000 USD with an accommodation in a five-star hotel plus several special events.
- For the victory in the third tournament — a trip to Finland which costs 10,000 USD with an accommodation in a five-star hotel plus several special events.
All the trips are for two persons and they last one week. Moreover, participants, who take 2-1000 places in the mini-tournaments, will be awarded with prize money (no wagering requirements).
Registration on BitStarz casino
The registration on BitStarz casino takes place in 3 steps:
Click the “Registration” button.
Step 2 of the registration involves the choice of a bonus for the first deposit. The players can choose between a standard bonus, an extra bonus, and a bonus for high rollers. There is also an option to refuse from the deposit bonus. After that, click on “Next step.”
Step 3 (final) of the registration involves filling of the personal data, including: phone number, nickname, first name, last name, date of birth, country of residence, city, postal code, address, and gender. Here you can agree/refuse on receiving advertising emails and SMS.
After completing all these steps have been completed, you will receive an email with a link for your account activation.
In the letter, you can find the information about two mirror versions of the website. To activate your account, click on “To verify my account” or the link below.
Personal account in BitStarz casino
To make the gaming process more easy-going and pleasant for users, they have personal accounts in BitStarz which contain everything needed for the gamers.
To go to the personal account, click on the user’s nickname, like the example above shows ( user name “Allin”):
You will be readdressed to “My account” section.
It contains the following tabs:
- “Profile data”
- “Responsible gaming”
The page will be opened on the tab “Balance”, where users can make a deposit or send a request for the funds’ withdrawal. Here, players can also add a wallet for another currency and look through the lottery bonuses (which are currently unavailable to the moment of the review).
The tab “History” is divided into 3 sections: “History of operations”, “History of bets”, and “History of bonuses.” History of operations contains information about all transactions of the user. History of bets reflects the information about all bets (for real money only) made by the player. History of bonuses provides the details about all bonuses received and used by the player.
The “Bonuses” tab shows all active bonuses for a particular currency. Here, you can also activate a promo code.
“Partnership” is a tab for the affiliate program, available for any user of the platform. The affiliate program involves placing banners that advertise the casino. Users are given small bonuses, when someone registers on the platform via their banners. The affiliate owner will receive a certain percentage from each deposit of those players whoregistered with his banners. The choice of banners is huge, you can select their style, size, and language.
The “Profile data” tab contains the users’ personal information. Most of the fields here can be edited.
The tab is divided into several parts:
- “Personal data” — it includes the user’s first name, last name, gender, country of residence, city, address, postal code, and agreement for receiving emails from the casino.
- “Phone number” — it’s the obligatory step to verify the user’s account.
- “Change password” — it’s used for creating a new password.
- “Social media” — users can add a link to their accounts in social media.
- “Active sessions” — it contains the information about the last active sessions, including IP, country, and device.
“Responsible gaming” tab. Here you can configure various restrictions and limits. In particular: restrictions on a deposit, a limit on the amount of loss, a limit on a bet, a limit on a game session. You can also set up self-exclusion from the casino.
“Documents”. Here you can download and send scans of documents required for the account confirmation. It contains a list of documents which may be needed.
The final impression of BitStarz is beyond top-notch. There is a wide selection of bonuses here, and welcome bonuses are probably the best ones among similar platforms. In addition, the website looks great and it’s user-friendly. The main advantage – no limits on withdrawal, at all! In the combination with a wide selection of games and slots, BitStarz is a perfect option for any gambling fan.
The players’ reviews about BitStarz casino are very favorable. This is not surprising as most of the prestigious gambling awards, which the platform has been awarded with, directly depend on the opinions of casual punters.
In particular, we need to mention interesting tournaments and highly professional Customer Support Service of BitStarz casino.
We can definitely recommend this casino to all gamers. It’s perfect both for the beginners and experienced players. Plus a special bonus for high rollers is another great hallmark of BitStarz! Our verdict is that playing here is totally worth trying!